Shipping and delivery
Tracked delivery to members around the world. Pay in the currency you choose and deliver to any country we serve.
Delivery at a glance
Your DoNotAge® Routine subscription ships free to the US, the UK, the EU, Canada, Australia and New Zealand. Other orders ship free above a set amount for each destination. Every delivery is tracked, and orders are usually dispatched within 48 hours. EU orders ship from within the EU customs union, so there is nothing extra to pay on delivery. We deliver to almost every country, and checkout lists them all.
Delivery is calculated automatically at checkout for your address, so you see the exact cost before you pay.
Delivery and returns questionsDoNotAge® Routine’s own money-back guarantee
Take DoNotAge® Routine daily for 6 consecutive months, with an NAD+ test before you start and another after 6 months of continuous daily use. If your levels haven't increased, we refund every payment you've made. Conditions apply: Part 1 sets out every condition and how to claim, and it applies to DoNotAge® Routine instead of the shop returns terms above.
Read DoNotAge® Routine’s guarantee conditions