FREQUENTLY ASKED QUESTIONS​

Our company mission is to increase the healthy lifespan of as many people as possible. Overcharging for our products would mean that fewer people afford them, and we do not want that.

Yes, we are fully GMP compliant. Our stringent quality standards are what allow us to provide the Do Not Age Quality Guarantee.

We now send all EU orders on express delivery from our base within the EU Customs Union. All other areas remain unchanged and benefit from our swift worldwide shipping.

We ship worldwide. Recent customs changes mean we no longer ship to Mexico or Chile. People in those countries can use a USA forwarding address which seems to work well for many Do Not Age members.

Please note that for EU orders we ship from our base within the EU Customs Union, this means that you do not pay any taxes or fees.

That depends on your location but is calculated for you at checkout. Free shipping is available when you invest a certain amount into your longevity products.

We always aim to despatch our orders as quickly as possible, but it is usually within 48 hours. However, our focus is your health, which means quality will always take precedence over speed.

As always, we over-deliver to provide you with even more value, but this also covers mishaps. Mistakes are rare, but when they do happen it is easier for us to have already given you additional product, rather than have to send another item.

We will try our best to accommodate any changes required, however, please be aware that once your order has shipped, it cannot be changed.

Log into your account. On the left-hand side, click on ‘Subscriptions’. You will now see all of your DoNotAge.org Subscriptions. If you wish to cancel your subscription, see the subscription you wish to cancel and click on ‘cancel’.