How to Find Your Test Kit ID

Your Test Kit ID is a unique identifier printed on a barcode label that links your sample to your account. Follow the instructions below for your specific test kit type.

Omega-3 & Vitamin D Test Kit

Your Kit ID is located in here:

Location: Sample Collection Card (Inside the sealed plastic bag)

Open your test kit and locate the sealed plastic bag
Inside, you'll find a white card labeled "Sample Collection Card"
Look for the barcode label on the front of the card
Below the barcode, you'll see your Kit ID starting with "USA" followed by numbers

ID Format: Starts with USA followed by letters or digits

Example: USAF123456

NAD+ Test Kit

Your Kit ID is located in TWO places:

Location 1: Sample Collection Card (Primary location)

Open the sealed plastic bag inside your test kit
Find the white "Sample Collection Card"
Look for the barcode label on the card
Your Kit ID is printed below the barcode with an asterisk (*) at the start and the end

Location 2: Outside of Box

Check the side edge of the outer box
Locate the barcode sticker
The same Kit ID appears below the barcode

ID Format: Starts with DNA followed by letters and numbers

Example: DNAXYZ123S

⚠ Important:

DO NOT Include the asterisk (*) when entering your Kit ID
This ID is case-sensitive
The ID may contain both letters and numbers after "DNA"

BioAge Test Kit

Your Kit ID is located in TWO places:

Location 1: Collection Tube Label (Primary location)

Open your orange BioAge test kit box
Locate the white collection tube with white cap
Find the barcode sticker wrapped around the tube
Your Kit ID is printed below the barcode starting with "M"

Location 2: Outside of Box (On the side edge)

Check the white side edge of the orange box
Look for the barcode label on the narrow side panel
The same Kit ID is printed below this barcode

ID Format: Starts with M followed by numbers and letters

Example: M0000A12B3

⚠ Important:

Use the ID from the collection tube label
The letter "M" is always uppercase
Include both numbers and letters exactly as shown
This ID is case-sensitive

Can't Find Your Kit ID?

Common Issues:

Multiple barcodes on packaging: Use the barcode on your sample collection card or tube, NOT shipping barcodes
Barcode difficult to read: Try different lighting angles or use your phone camera to zoom in
Plastic bag still sealed: You need to open the sealed bag to access the collection card inside
Already disposed of packaging: Check the sample collection card or tube - the ID should still be there

Which ID Should I Use?

Always use the ID from:

Omega-3 / Vitamin D: Sample Collection Card (inside sealed bag) - starts with USAF
NAD+: Sample Collection Card (inside sealed bag) - starts with DNA
BioAge: Collection Tube label - starts with M

Still Need Help?

If you cannot locate your Kit ID after checking both locations, please contact our support team:

Email: [email protected]
Include: Your order number and test kit type

Our team will help you locate your Kit ID .